Key Account Manager North-West & Central Belgium

☞ Novartis Belux

View: 96

Update day: 29-11-2025

Location: Vilvoorde Flemish Brabant

Category: Sales

Industry: Pharmaceutical Manufacturing

Position: Mid-Senior level

Job type: Full-time

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Job content

Summary

Responsible for accelerating and maximizing performance of NVS portfolio through Account management and strong collaborations in Key Accounts, reaching the sales objectives.

About The Role

Major accountabilities:

  • Identifies, generates and uses actionable insights based on deep market, and customer understanding to achieve objectives.
  • Responsible for deep Account dynamics knowledge to maximize opportunities
  • Drive rigorous strategic key account management process providing insights and collaborate closely with Marketing, FLMs; Medical TAHeads and Customer solutions for alignment on integrated strategy and objectives.
  • Engages with customers and manages them along the customer journey.
  • Strategic customer engagement requires to act as C-Suite leader and SPOC responsible to cover all Hospital Pharmacy Heads, Finance Directors, CEOs, Digitalization SPOCs & some Department Heads (Doctors). Establishes and develops long term relationships with key stakeholders and acquires a thorough understanding of key customer needs & requirements.
  • Contributing positively to the extended brand support team(marketing, V&A, Medical,BE&E etc.) through close collaboration to create value for external stakeholders. Proactively collaborates with other customer-facing teams in the local health economy to deliver an impact.
  • Deploy a Integrated Account Plan process & philosophy accross the organization, identify synergies and opportunities at account level with a cross-TA approach.
  • Recognizes and understands the healthcare system as an interconnected whole rather than a collection of parts, in order to drive and accelerate sales performance.
  • Provide key account/ hospital network support, market access support, including referral networks.

Key Performance Indicators

  • Sales revenue and revenue growth in designated accounts -Operating budget for designated key accounts (Budget, Cost, Sales, etc.)

Minimum Requirements

Work Experience:

  • Proven track record in Sales within healthcare, pharma or related business.
  • Handling quality metrics & issues.
  • Team management experience is preferred.
  • Key account management experience.

Skills

  • Account Management.
  • Accountability
  • Collaboration
  • Commercial Excellence
  • Competitive Intelligence
  • Compliance
  • Crm (Customer Relationship Management).
  • Customer Engagement
  • Ethics
  • Healthcare Sector
  • Market Development
  • Problem Solving Skills
  • Revenue Growth
  • Value Propositions
  • Process Education

Languages

  • English
  • Flemish fluent

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network

Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

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Deadline: 13-01-2026

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