Deskside Support

☞ Infoplus Technologies UK Limited

Ver: 125

Dia de atualização: 12-11-2025

Localização: Tessenderlo Limburg

Categoria: IT - Software

Indústria: IT Services IT Consulting

Posição: Mid-Senior level

Tipo de empregos: Contract

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Conteúdo do emprego

• Role: Deskside Support Engineer

• Role Type: Onsite completely

• JD: mentioned in below

• No of Positions: 2

• Location: Tessenderlo, Belgium

• Type of employment: TP- 6 months contract

• We need candidates who have shorter notice period or can start early

• Language requirements: Fluent Dutch and English speaker.

Technical Requirements

Required Skills / Qualifications:

• Minimum 5yrs hands on experience as deskside/Onsite support/local IT engineer

• Strong Microsoft Operating System installation(Win 7Win 8.1/Win10 / MAC OS X) and troubleshooting skills

• Strong Experience in Providing Hands & feet Support for Network and Datacenter Equipments/Devices

Stong knowledge on Mac OS, and building of Mac machines , and pushing applications via Mac servers

• Strong experience in troubleshooting MS office , O365 (Outlook, Word, Excel, Powerpoint etc)

• Strong desktop support knowledge including hardware, software, and networking concepts

• Strong skills in Desktops, Workstations, Notebooks and Printers and Handhelds

• Good knowledge of MAC OS, IPAD and Android devices

• Knowledge in windows Image build process and SCCM deployments.

• Basic understanding of Audio/Video equipment and conference room setup

• User account creation for Active Directory, Exchange Mailboxes, Distribution lists

• Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools

tool.Escalations

• Troubleshoot and assist end users with mobile device setup, activations and performance issues.

• Handheld – Blackberry, Android & IOS support knowledge

• Strong Customer service skills

• Strong written and verbal communication skills

Soft Skills

- Excellent communication and conversation skills (Verbal and Written)

- Good documentation skills

- Good working knowledge of MS OFFICE / O365 (Including MS Project, Visio, Onedrive and One Note) and Sharepoint

- Should have a great customer handling skills

- Able to handle unforeseen situations

- High level of acceptance

- Can drive HCL’s value and its methodology

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Data limite: 27-12-2025

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