Regional Payroll & Benefits Coordinator

The EMEA HR team is end-to-end responsible for the support & guidance towards our employees & Management in the region. We get to partner closely with our experts across the globe (Expertise hubs, back office, Global Leadership etc).

We’re a dynamic crew of problem solvers, strategists and people champions that strive for operational excellence to create a thriving and supporting workplace in a highly international and multicultural context.

After a period of major transformation, we are now looking for a colleague to join us in reshaping our processes and help us lift the HR service delivery to the next level. We invest strongly in optimisation, simplification, continuous improvement, employee & manager experience and outsourcing of services where necessary.

As a Regional Payroll & Benefits Coordinator, you will play a crucial role in coordinating our Human Resources (HR) operations for payroll and benefits in the EMEA region. You will assist with day-to-day support and execution of our monthly payroll and benefits processes. Additionally, you will perform and manage audits to ensure payroll compliance and effectiveness. You will also keep procedure documents up-to-date and test any system enhancements or updates, while reporting to the Head of HR EMEA.

You’ll have the opportunity to participate in exciting projects with a big impact, such as the implementation of time & attendance modules, the review of our fleet philosophy, integration of payroll from other countries, analyse optimisation of our C&B program etc. Furthermore you’ll have the opportunity to discover countries managed by your peers, and coach each other to become full back-ups. Based on skills and/or development preferences, participation in wider HR projects are possible.

• Payroll Processing Management: Coordinate data management, garnishment, payroll, and tax processing to ensure synchronization with HR processes, policies, and business rule changes. Own the payroll reconciliation to the general ledger and resolve discrepancies.
• Benefits Administration Management: Coordination of benefits policy administration across European countries, ensuring compliance with local legislation.
• HR Operations Policy/Procedures: Maintain and manage payroll and benefits policies and procedures according to internal audit, HR, and governance/control criteria. Handle escalation management.
• End-to-end fleet management.
• Compliance: Ensure payroll tax and garnishment services comply with all legal and regulatory requirements. Ensure compliance with relevant data privacy and data protection policies and regulations with federal, state, and local authorities.
• Performance and Operational Standards: Deliver payroll services according to agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Achieve targets through continuous evaluation, quality assurance, and improvement efforts.
• Reporting: Ensure payroll reports required by local governments are completed and provide team performance metrics to support continuous improvements and operational cost management.
• Team Coordination: Collaborate with our European HR team to ensure seamless execution of monthly payroll and benefits processes, coordinating with both regional front office resources and our back office in India.
• Participate or Lead Payroll & Benefits related strategic projects (long term sickness, system integrations, C&B analytics etc).
• Suggest and/or implement continuous improvement initiatives.
• Guide & advise management on status or program changes.
• Ensure constant knowledge sharing with colleagues (Payroll & Benefits Coordinator, HR Generalist Coordinator).

• Bachelor’s Degree in a relevant field.
• Experience in Payroll management (must) and preferably in Compensation & Benefits, Human Resources, Business Administration, Operations Management.
• Proficiency in English, with Italian and/or Dutch being a plus.
• Strong computer skills (Google workspace and payroll systems).
• Experience with SuccessFactors is a plus.

• Agility and adaptability in a dynamic work environment.
• Managing payroll metrics, and multi-country payroll and taxation.
• Ability to improve payroll compliance processes.
• Coordinating teams and delivering exceptional customer service.
• Strong interpersonal skills.
• Analytical decision-making and effective communication abilities.
• Commitment to team development.

Join our consolidated team at KitchenAid, where collaboration and excellence are deeply valued. You’ll thrive in an international environment offering global career opportunities. This role provides a unique chance to influence company development and engage in impactful international projects. Enjoy a supportive team spirit and positive atmosphere that fosters growth and innovation. Embrace agile working practices and immerse yourself in our vibrant international culture, becoming a true KitchenAid’er who contributes to our collective success!