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Job content

Currently we are looking for a Repair Technician (position based in Zele). The Technical Service Professional is responsible for service & support of Brady equipment and other supported hardware towards our customers and internal Brady teams. The repair activity takes place in the EMEA repair center based in Zele (B). The person in this role reports to the Technical Service Repair team Leader EMEA. Responsibilities/tasks:
  • The Technical Service Professional is responsible for service and repair of our Brady equipment. The repair activity takes place in the EMEA repair center based in Zele (B)
  • He/she will also help our solution team with phone and e-mail support towards our customers.
  • Responsible for the follow-up towards the customers. In case of a conflict or disagreement he/she needs to involve the sales representative to ensure the customer satisfaction.
  • Working with the administrative tools and procedures that are in place.
  • Contacting our suppliers concerning technical issues or product improvements to grant solutions towards our customers.
  • The Technical Service Professional is responsible for the administration in the known business systems.
  • Occasionally there will be onsite customer support.
  • Executing the safety and environmental policies and reporting the non-compliant situations. Obtaining expert advice about Health, Safety & Environment.

Profil

Experience, skills & knowledge:

  • Good knowledge of English language
  • Knowing one or more other languages is a plus.
  • Interested in Hardware/Repair.
  • You are flexible and motivated.
  • You have good problem solving abilities.
  • Technical background, experience or diploma.

Connaissances linguistiques

Nederlands : Middelmatige
Engels : Middelmatige
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Deadline: 10-01-2026

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