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Job content

We are looking for a “ ServiceNow ITSM Process Owner” for Brussels.

Ref. 2021011434

Description/skills

  • Leads process definition (involving customer stakeholders) based on ServiceNow best practices & standards & ITIL for ITSM processes : Change, Release, Incident, Service level management, …

    Business Knowledge and Skills:
  • Experience with ITSM best practices and ITIL principles (ITIL Certification)
  • Knowledge of IT technologies including common hardware, networking, and software licensing
  • Experience with ITBM/ITSM ITIL Framework
  • Experience with CMDB

Offer
Freelance employee or employee, both are possible

Details
Start: asap
Location: Brussels

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Deadline: 10-01-2026

Click to apply for free candidate

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