水平: Entry level
工作类型: Full-time
工作内容
Company Description
Noven specializes in sustainable energy solutions aimed at decarbonizing heating and cooling for large residential and mixed buildings. From design and engineering to long-term operation, Noven takes full ownership to ensure efficient energy systems. With standardized solutions, modular engineering, and a digital-first strategy, Noven has become a trusted Energy Services Company (ESCO) in Belgium. The company operates over 80 plants, providing sustainable heating and cooling to more than 10,000 families daily.
Role Description
This is a full-time on-site role for a Customer Relations Specialist located in Ghent. The Customer Relations Specialist will be responsible for handling customer inquiries, ensuring customer satisfaction, and maintaining customer retention. Day-to-day tasks include providing customer support, addressing client concerns, and collaborating with other departments to enhance the customer experience.
Qualifications
- Customer Retention and Customer Satisfaction skills
- Excellent Communication and Customer Support skills
- Strong Customer Service skills
- Ability to work independently and collaboratively
- Proficiency in using customer relationship management (CRM) software
- Experience in the energy sector is a plus
- Bachelor’s degree in Business, Communications, or a related field
最后期限: 02-01-2026
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