User Assistant normal

☞ Intrasoft International

Visualizza: 140

Giorno di aggiornamento: 26-11-2025

Località: Brussels Brussels Capital

Categoria: Meccanico / Tecnico Manutenzione

Industria: IT

Loading ...

Contenuto del lavoro

JOB DESCRIPTION


As per client’s request:

  • Experience in end-user assistance
  • Excellent communication and writing skills (English B2)
  • Experience in writing technical documentation
  • Experience in communicating with various stakeholders (orally and in writing)
  • Knowledge of Drupal 8
  • Experience with Wikis and a ticketing system (knowledge of JIRA would be an asset)
  • Basic knowledge of web technologies: browsers, URLs, DNS, CSS, HTML, Javascript...

JOB REQUIREMENTS

Technical annex:

Provides user guidance and support regarding the use of digital solutions to carry out their tasks
 Monitors service quality
 Devises and writes user documentation for information systems used by the contracting authority (e.g. Drupal, web analytics, etc.)
 Devises and provides training courses about information systems used by the contracting authority
 Coordinates the user assistance help desk

Loading ...
Loading ...

Scadenza: 10-01-2026

Clicca per candidarti per un candidato gratuito

Applicare

Segnala lavoro
Loading ...

LAVORI SIMILI

Loading ...
Loading ...