L2 Support Engineer - Belgium

☞ Ampstek

View: 104

Update day: 20-11-2025

Location: Mechelen Antwerp

Category: IT - Software

Industry: IT Services IT Consulting

Position: Mid-Senior level

Job type: Contract

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Job content

Hi Professionals,

Greetings From Ampstek!!

Hope you are high in your spirits. Please stay safe.

Our client is looking for L2 Support Engineerto join a high-growth organization. If you are interested share you resume sudhakaran.m@ampstek.com

Role: L2 Support Engineer

Location: Mechelen, Belgium(Onsite 5days/Week)

Duration: Contract

Job Description:

  • 3+ years experience providing onsite support in an enterprise environment
  • Ability to complete tasks within agreed upon Service Level Agreement or Key Measure requirements.
  • Diagnose and troubleshoot complex issues related to operating systems, applications, network connectivity, server operations (basic), and security software.
  • Utilize remote desktop tools and other diagnostic utilities to analyse and resolve technical problems efficiently.
  • Perform in-depth troubleshooting, including log analysis, system configuration modifications, and application debugging
  • Understand and familiarity with SCCM software distribution platform as it pertains to policy, software and patch distribution methodologies in an enterprise environment
  • Extensive experience with Microsoft 365 product family
  • Basic Knowledge Microsoft Authenticator and Okta Verify for troubleshooting any login issues
  • Knowledge of Meeting Room setup and configuration
  • Working knowledge of Active Directory and secure LDAP
  • Working knowledge of MS ADFS * Working knowledge of Public Key Infrastructure (PKI)
  • Collaborate with L3 support and other IT teams to resolve complex or cross-functional issues.
  • Very strong working knowledge of Windows 10 and higher
  • Very strong working knowledge of MAC’s (including JAMF/JAMF Pro and Jamf Connect
  • Experience with VPN/Wifi/IP/DNS, networking and other enterprise network technologies
  • Working knowledge of MDE and Other security principles.
  • Working knowledge of MDM.
  • Experience with BitLocker disk encryption
  • Document all troubleshooting steps, resolutions, and configurations accurately in the ticketing system

Thanks & Regards,

Sudhakaran

IT Recruiter | Europe & UK

Email - sudhakaran.m@ampstek.com

Tel - +44(20)45150009

Ampstek Services Limited

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Deadline: 04-01-2026

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