Program Manager -Infrastructure – Data Center Build & Migration_Belgium

☞ Infosys

View: 195

Update day: 26-11-2025

Location: Brussels Brussels Capital

Category: IT - Software IT - Hardware / Networking Information Technology Mechanical / Technical Maintenance

Industry: IT

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Job content

Role –Program Manager
Technology – Infrastructure – Data Center Build & Migration
Location– Belgium
Compensation –Competitive (including bonus)

Job Description

Today, the corporate landscape is dynamic, and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.

At Infosys, we assure that your career will never stand still, we will inspire you to build what’s next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.

Your role

In the role of Program Manager,you will responsible for overseeing the achievement of larger organizational goals. You will lead the overall program with strong attention to strategy, implementation, delegation, and details.
  • Program Initiation and Planning: Create integrated program plan covering multiple work streams / projects including aspects such as cost, schedule, program scope, requirements, risk, quality, communication & stakeholder management, effort estimation, resource planning, measurement criteria or metrics for every work stream and consolidate the same to arrive at the final estimate for the project.
  • Leverage the MSA structure to review the SOWs / work orders to understand the commitment / expectations
  • Program Governance: Identify the stakeholders, Review the subprogram governance with the concerned client Program Managers
  • Set up the communication plan and escalation process
  • Reviews: Conduct program reviews with relevant stakeholders to identify / manage issues & risks and ensure smooth delivery provide delivery governance and resolve escalated project issues affecting the program.
  • Review and monitor all phases of the project (requirements gathering, design, architecture, build, testing, implementation, warranty) on a regular basis and suggest corrective actions.
  • Tracking: Track actual vs planned program progress.
  • Collaborate with the Project Managers of individual projects to create / review and track the project management plan as well as subsidiary plans including the cost, schedule, staffing/pyramid management, scope, requirements, risk, quality, communication & stakeholder management.
  • Provide support and guidance on the individual projects to Project Managers and facilitate seamless integration of various pieces in the overall Program
  • Risk Management: Identify risks at the beginning in partnership with Project Manager.
  • Review issues and risks for each of the project(s) with appropriate client stakeholders, as per the risk management governance.
  • Oversee signoff of milestones with relevant stakeholders.
  • Establish and build relationships with client’s and other stakeholders for the program
  • Present the program status during weekly meetings.
  • Share delivery status during steering committee meetings.
  • Respond to the escalations in a timely manner.
  • Communicate with the various service lines of the program
  • Review the program scope as created by multiple Project/Account Managers against the client acceptance criteria at the program level
  • Provide support and guidance on the individual projects to Project Managers and facilitate seamless integration of various pieces in the overall Program
  • Review issues and risks for each of the project(s) with appropriate client stakeholders, as per the risk management governance.
  • Oversee signoff of milestones with relevant stakeholders.

Required

20 plus years’ experience managing programs in the IT/Telecom infrastructure services
Execute small to medium scale, multi-dimensional, complex Infosys led programs for clients to meet client and Infosys parameters of success and quality. The responsibilities would include management of scope, schedule, risks, configuration, communication, issue escalation, budget, quality, delivery resources and people with the objective of ensuring program management of highest standards
  • Language - English and other European language
  • Proven experience as a Program Manager or other managerial position
  • Thorough understanding of project/program management techniques and methods
  • Excellent Knowledge of performance evaluation and change management principles
  • Outstanding leadership and organizational skills
  • Excellent communication skills
  • Excellent problem-solving ability
  • Identifying and maintaining strong working relationships with all strategic programs and partners
  • Monitors program results against technical specifications.
  • Achieve results through others by setting and communicating goals and metrics, monitoring progress; providing ongoing coaching and feedback, and reinforcing behaviors that drive high performance


Preferred
  • Awareness of Telecom infrastructure /IT infrastructure/ Telecom operations /

Personal

Besides the professional qualifications of the candidates, we place great importance in addition to various forms personality profile. These include:
  • High analytical skills
  • A high degree of initiative and flexibility
  • High customer orientation & Customer Satisfaction Measurement techniques
  • High quality awareness
  • Excellent verbal and written communication skills
  • Continuous process improvement
  • Strong Leadership
  • Strategic Thinking
  • Coordinating & Directing projects

About Infosys
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through the many next of their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem.
Visit www.infosys.com to see how Infosys can help your enterprise navigate your next.

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer
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Deadline: 10-01-2026

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