Information Technology Desktop Support

View: 100

Update day: 06-11-2025

Location: Lessines Hainaut

Category: IT - Software

Industry: Technology Information Media

Position: Associate

Job type: Contract

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Job content

Key Responsibilities:

Respond to user support requests via phone, email, or ticketing system in a timely manner.
Install, configure, and maintain desktops, laptops, printers, and other peripherals.
Troubleshoot hardware, software, and networking issues.
Set up user accounts, permissions, and passwords in accordance with company policies.
Maintain asset inventory and ensure proper documentation of support procedures.
Support Office 365, Windows 10/11, and various enterprise applications.
Assist in onboarding/offboarding employees with necessary hardware and access.
Provide support for remote users via VPN and remote desktop tools.
Escalate unresolved issues to higher-level support teams as needed.
Maintain security and compliance standards on end-user devices.
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